SAP Knowledge Base Article - Public

3312919 - Invalid configuration LinkedIn - Recruiting Posting

Symptom

I'm unable to post jobs on LinkedIn job board in Recruiting Posting because my configuration is invalid.

Environment

SAP Successfactors Recruiting Posting

Resolution

The first point that is important to know is that if an invalid configuration is displayed on the customer interface, it means that an error has been sent by the job board to Recruiting Posting. Recruiting Posting cannot display an invalid configuration without an actual log from the job board. 

In the case of LinkedIn, with the new configuration integration, the main error customers get is the following: 

- "Caller is not authorized to access the jobs for contract: urn:li:contract:XXXXXX"

The only reason provided by LinkedIn is that the "default poster" user is not part of your company anymore.

If you get this error, the solution provided by LinkedIn is to reopen the widget of the configuration and complete all the steps. If this action doesn't solve the issue, you will need to get close to the job board to understand why your contract ID is still blocked. Please note that SAP doesn't own the contract ID, and we are not able to provide the reason why it is blocked, as the error is coming from LinkedIn.

Important note: Before you contact LinkedIn, you need to retrieve the logs for at least one blocked job on your interface to show them to LinkedIn. 

See Also

3303668 - LinkedIn Integration Update Effective March 1st - Recruiting Posting

3276360 - Self Service Job Boards Logs - Recruiting Posting

Keywords

LinkedIn, Configuration, Invalid, Caller is not authorized, rpo, recruiting posting, jobs not posted , KBA , LOD-SF-RPO-JSM , Job Boards/Schools Management , Problem

Product

SAP SuccessFactors Recruiting Posting all versions