SAP Knowledge Base Article - Public

3312926 - Slower performance / unresponsiveness using Google Chrome or Microsoft Edge version 111 in SAP Analytics Cloud (SAC)


  • After updating to Google Chrome version 111 (111.0.5563.65) or Microsoft Edge version 111 (111.0.1661.41) you may experience slower performance or unresponsiveness using SAP Analytics Cloud (SAC) compared to prior versions of Chrome or Edge.
  • The overall slowdown will depend on the complexity of the story or analytics designer application, along with the processing power of a user's machine.
  • For opening a story or analytical application of intermediate complexity, there is a slowdown of approximately 20%.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


  • SAP Analytics Cloud (Enterprise)
  • SAP Analytics Cloud (Embedded)

Reproducing the Issue

  1. Using SAP Analytics Cloud with Google Chrome or Microsoft Edge version 111.

Tip: To check the current version of your browser, open / type in the following URL in your browser:

  • For Google Chrome use chrome://version
  • For Microsoft Edge use edge://version




  • This has been resolved in an SAP Analytics Cloud client patch irrespective of the Google Chrome or Microsoft Edge browsers.
  • The new SAC version will say the following under the System > About dialogue window in SAP Analytics Cloud:
    • Versions
      2023.2.12 (Client)
      2023.2.11 (Server)
  • If your SAC version does not say 2023.2.12 (Client) AND you are using Google Chrome, you will need to upgrade to Google Chrome version 111.0.5563.145 or higher.
  • If your SAC version does not say 2023.2.12 (Client) AND you are using Microsoft Edge, you will need to wait for a Microsoft Edge patch that includes the Chromium bug fixes 14251691426750.

See Also

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