- After updating to Google Chrome version 111 (111.0.5563.65) or Microsoft Edge version 111 (111.0.1661.41) you may experience slower performance or unresponsiveness using SAP Analytics Cloud (SAC) compared to prior versions of Chrome or Edge.
- The overall slowdown will depend on the complexity of the story or analytics designer application, along with the processing power of a user's machine.
- For opening a story or analytical application of intermediate complexity, there is a slowdown of approximately 20%.
- SAP Analytics Cloud (Enterprise)
- SAP Analytics Cloud (Embedded)
Reproducing the Issue
- Using SAP Analytics Cloud with Google Chrome or Microsoft Edge version 111.
Tip: To check the current version of your browser, open / type in the following URL in your browser:
- For Google Chrome use chrome://version
- For Microsoft Edge use edge://version
- Chromium regression issue. The following issues are currently open with the Chromium project:
- This is not due to an update or change from SAC.
- This has been resolved in an SAP Analytics Cloud client patch irrespective of the Google Chrome or Microsoft Edge browsers.
- The new SAC version will say the following under the System > About dialogue window in SAP Analytics Cloud:
- If your SAC version does not say 2023.2.12 (Client) AND you are using Google Chrome, you will need to upgrade to Google Chrome version 111.0.5563.145 or higher.
- If your SAC version does not say 2023.2.12 (Client) AND you are using Microsoft Edge, you will need to wait for a Microsoft Edge patch that includes the Chromium bug fixes 1425169 / 1426750.
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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