SAP Knowledge Base Article - Public

3312938 - "Test Printer" does not work in Cloud Print Manager for PI


When printing a test page by clicking the "Test Print" button in CPM for PI, the print request reached the OS print queue.

But nothing is printed on printer level.



Cloud Print Manager for PI

Reproducing the Issue

  1. Select a Print Queue in CPM for PI.
  2. Double click it to open Print Queue Options.
  3. Select a printer and click on "Test Printer" button.


The "Test Printer" button in CPM for PI will send the raw PDF data to printer.

Some printers do not support the raw PDF data.

So nothing is printed.


This is the design of CPM for PI.

You can create a test page in Print Queue in S/4 HANA system.

  1. Open Maintain Print Queue App.
  2. Select a Print Queue and click on it.
  3. Click on "Create Test Page".


CPM for PI, cloud print manager for PI, test printer, create test page, test print, test printing. , KBA , BC-CCM-PRN , Print and Output Management , Bug Filed


SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions