SAP Knowledge Base Article - Public

3312981 - Error message "An error occurred. Please create an incident on component PP-SFC." shows up in app Schedule ATP Run for Production / Planned Orders

Symptom

You want to schedule an ATP check job in app Schedule ATP Run for Production / Planned Orders. However, the job fails with the error message "An error occurred. Please create an incident on component PP-SFC.".

Environment

SAP S/4HANA Public Cloud

Cause

Most of the time, the error occurs because too much data is selected in a single job thus leads to a system memory bottleneck. 

Resolution

Please try to narrow down the scope of the job using the filters in the job template and try again.
If the error persists, please report a case to SAP in component PP-SFC.

Keywords

Schedule ATP Run for Production / Planned Orders, ATP check, memory bottleneck , KBA , PP-SFC-2CL , Production Orders (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions