You are creating an Over-the-Counter Sale document and you notice that the system is allowing you to invoice the document with an identified stock that is not available in the logistics area.
SAP Business ByDesign
Reproducing the Issue
- Go to the Over-the-Counter Sales work center.
- Select New Over-the-Counter Sale from the Common Tasks.
- Enter the needed general information.
- Navigate to the Items tab.
- Enter the Product ID.
- Enter the Identification Stock ID.
The Identified Stock entered is not available to be consumed but the Invoice button is still enabled.
For Over-the-Counter Sale, as this is primarily an over-the-counter transaction, if the shop keeper finds the stock in counter, then he or she should be able to invoice it, independent of what the system is indicating.
The system does not perform any stock check for Over-the-Counter Sales as the stock could potentially have not been updated and thus a reconciling inventory might be required at the end of day.
This is the system expected behavior.
3045728 - System does Not Propose Identified Stock ID in Over The Counter
2283226 - Identified Stock ID Is Not Displayed In Customer Invoice.
Identified Stock, Without, Stock, Available, Over-The-Counter Sales, Check, Inventory. , KBA , AP-CI-CI , Customer Invoice , How To