Symptom
You are creating an Over-the-Counter Sale document and you notice that the system is allowing you to invoice the document with an identified stock that is not available in the logistics area.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Over-the-Counter Sales work center.
- Select New Over-the-Counter Sale from the Common Tasks.
- Enter the needed general information.
- Navigate to the Items tab.
- Enter the Product ID.
- Enter the Identification Stock ID.
The Identified Stock entered is not available to be consumed but the Invoice button is still enabled.
Cause
For Over-the-Counter Sale, as this is primarily an over-the-counter transaction, if the shop keeper finds the stock in counter, then he or she should be able to invoice it, independent of what the system is indicating.
The system does not perform any stock check for Over-the-Counter Sales as the stock could potentially have not been updated and thus a reconciling inventory might be required at the end of day.
Resolution
Before Release 2602 this is the system expected behavior.
With Release 2602 a check on the available quantity for Products with Identified Stock has been enabled.
Please note: If the quantity of an item in the Over-The-Counter Sales Transactions is changed, you click on the Check button to ensure the check on the available quantity for all items is performed again by the system. This is especially necessary if there are multiple line items with the same Product ID and Logistic Area since the system will add the quantities of each item to check against the available stock for the Logistic Area.
If one of the line items does not have enough quantity the Status on header level and on Item level will change to Inconsistent (for all items also if there is enough stock for some items).
See Also
3045728 - System does Not Propose Identified Stock ID in Over The Counter
2283226 - Identified Stock ID Is Not Displayed In Customer Invoice.
Keywords
Identified Stock, Without, Stock, Available, Over-The-Counter Sales, Check, Inventory. , KBA , AP-CI-CI , Customer Invoice , How To
SAP Knowledge Base Article - Public