SAP Knowledge Base Article - Public

3313172 - Only one requisition operator receives the email notification instead of the two configured - Recruiting Management

Symptom

You have configured the following Email trigger on your system, but only one of the operators selected receives the email

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management 

Cause

The selected operators have the same email configured on their profiles.

Resolution

To solve the current scenario, you may need to adjust the email recipients in the trigger configuration, or alter the one of the email addresses settled for the referred operators.

Keywords

recruiting, operators, email, trigger, requisition, rcm, notification, receive, RCM , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

Product

SAP SuccessFactors Recruiting all versions