Symptom
- When users are manually deleted in SAC, a prompt will appear to select which user should take ownership of it's content.
- However, when users are getting deleted by SCIM API, there will be no such prompt.
Environment
SAP Analytics Cloud.
Reproducing the Issue
- Run an IPS job to delete users in SAC.
- Login to SAC and see that the content owned by the deleted user is missing on the tenant.
Cause
- The content is not deleted, but the ownership is transferred to the SAC System Owner's account.
- In the Activity logs (Security->Activities) can be seen, that at the time of user deletion, for the objects in question there are transfer activities. These transfer activities refer to the change of ownership and not deletion.
Resolution
Login to SAC with the System Owner and re-share the objects according to the business requirements.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Your feedback is important to help us improve our knowledge base.
Keywords
SAC, objects missing, content missing, story missing, model missing, story deleted, objects deleted, models deleted, IPS job, IPS run, SCIM API, API calls, API user provisioning, ownership, transfer , KBA , LOD-ANA-ADM , SAC Administration , Problem
Product
SAP Analytics Cloud 1.0