3313209 - Emails are not being sent responsible group participants - Onboarding

The New Hire email notifications are not being sent to the responsible group participants although the email status shows that the email is sent to the users, the users are not receiving any emails.

SAP SuccessFactors Onboarding

Blacklisted email.

Verify if at least one "To" or "CC" is a dummy email and the same is blacklisted.

If only one is blacklisted the email will not be sent to the others.

KBA , LOD-SF-OBX-EML , Notifications , Problem