SAP Knowledge Base Article - Public

3313243 - Events in Outlook being canceled if other candidate books the same time slot for an interview - Recruiting Management

Symptom

Once you have the configuration "allow candidates book the same slot" settled, the outlook keeps only the last event "valid" on your calendar, the other ones are being canceled automatically.

Environment

SAP SuccessFactors Recruiting Management 

Resolution

This scenario could be consider as a system limitation. As of now, the outlook integration will keep only one event active on your calendar, so once the candidates books a slot that is already booked by a different candidate. On your outlook calendar, the first event will be canceled automatically and the second book will take place. 

Currently the outlook integration, does not edit an event already created to add a new participant, for example. 

Keywords

RCM, recruiting, outlook, integration, event, book, slot, candidate, expected, behavior, system, calendar , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors Recruiting all versions