SAP Knowledge Base Article - Preview

3313324 - 'Can't get a DataSource for tenant' error in SAP Cloud Integration Monitor

Symptom

The following error is appearing while navigating in the UI of your SAP Cloud Integration:

  • Request for message processing logs failed with error: Internal Server Error Can't get a DataSource for tenant TenantInfo for XXXXXXXXXXX': subdomain='XXXXXXXXXXX', tenantType='NONE'Message: {"error":{"code":"Internal Server Error","message":{"lang":"en","value":"Can't get a DataSource for tenant TenantInfo for 'XXXXXXXXX': subdomain='XXXXXX', tenantType='NONE'"}}}


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Environment

  • SAP Integration Suite
  • SAP Business Technology Platform
  • Cloud Integration

Product

SAP Integration Suite 1.0

Keywords

Cloud Integration, SAP Integration Suite, SAP Cloud Platform Integration, Cloud Platform Integration, SAP CPI, CPI, SCPI, HANA Cloud Integration, HCI, SAP HCI, tenant, iFlow, Integration Flow, UI, Monitor, Monitoring, DB, Internal, Server, Error, navigating, Openning, down , KBA , LOD-HCI-PI-MPL , Message Processing Log and Monitoring Functions , Problem

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