- By trying to access the main URL of the instance to proceed with login, the login page does not load and shows three blue dots.
- By trying to access the main URL of the instance to proceed with login, the user cannot fill in the username and password to proceed with login, this is not displayed.
SAP SuccessFactors HXM Suite
The Custom Login Page feature is being used on Provisioning > Modify Custom Pages.
The custom-formatting of a Login Page is not supported by the Product Support Team or the Technical Support Engineering Team. It is customer's responsibility to create and maintain all HTML and associated files for your login page should you choose to use one.
For more information about the Custom Login Page feature and deprecation, please refer to KBA 2088153 - Login Page: how to upload a custom source HTML code for your login page.
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