Symptom
Failed to query product on storefront after solr mode switched from standalone to cloud, with the following exception found in Dynatrace:
Exception: org.springframework.web.util.NestedServletException
Message:
Request processing failed; nested exception is org.apache.solr.common.SolrException: Could not load collection from ZK: master_XXXXX_XX_Product_default
Stacktrace:
org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1014) org.springframework.web.servlet.FrameworkServlet.doGet (FrameworkServlet.java:898) javax.servlet.http.HttpServlet.service (HttpServlet.java:656) org.springframework.web.servlet.FrameworkServlet.service (FrameworkServlet.java:883) javax.servlet.http.HttpServlet.service (HttpServlet.java:765) org.apache.catalina. core. ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:231) org.apache.catalina. core. ApplicationFilterChain.doFilter (ApplicationFilterChain.java:166) de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:338) de.hybris.platform.personalizationservices.filter.CxPersonalizationFilter.doFilterInternal(CxPersonalizationFilter.java:47) org.springframework.web.filter.OncePerRequestFilter.doFilter (OncePerRequestFilter.java:117 de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:308) de.hybris.platform.servicelayer.web.WebAppMediaFilter.doFilter (WebAppMediaFilter.java:160) de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:308) jnj.filter.AssistedServiceFilter.doFilterInternal (AssistedServiceFilter.java:82) org.springframework.web.filter.OncePerRequestFilter.doFilter (OncePerRequestFilter.java:117) de hvbris nlatform servicelaverweh AbstractPlatformFilterChain$internalFilterhain deFilter...
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Environment
Product
SAP Commerce Cloud 2205
Keywords
Could not load collection from ZK , KBA , CEC-SCC-COM-SRC-SER , Search and Navigation , Problem
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