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3313608 - SAP IQ fails to start. SYSAM status: SYBASE: The desired vendor daemon is down -SAP IQ

Symptom

  • SYSAM server is used for license management
  • SAP IQ fails to start. The error in IQMSG is:

I. 03/12 01:11:40. 0000000000 Failed to obtain license(s) for IQ_VLDBMGMT feature from license file(s) or server(s).
I. 03/12 01:11:40. 0000000000 Cannot connect to license server system.
I. 03/12 01:11:40. 0000000000  The license server manager (lmgrd) has not been started yet,
I. 03/12 01:11:40. 0000000000  the wrong port@host or license file is being used, or the
I. 03/12 01:11:40. 0000000000  port or hostname in the license file has been changed.
I. 03/12 01:11:40. 0000000000 License feature name:  IQ_VLDBMGMT
I. 03/12 01:11:40. 0000000000 License server host:   <sysam-server-hostname>
I. 03/12 01:11:40. 0000000000 License search path:   /usr/sap/IQQ/SYSAM-2_0/licenses/SYBASE.lic:/siq/IQQ/mirrlog/*.lic:
I. 03/12 01:11:40. 0000000000 FlexNet Licensing error:-15,570.  System Error: 115 "Operation now in progress"
I. 03/12 01:11:40. 0000000000  I. 03/12 01:11:40. Exception Thrown from stcxtlib/st_database.cxx:5779, Err# 172, tid 2 origtid 2
I. 03/12 01:11:40. 0000000000    O/S Err#: 0, ErrID: 4098 (db_sqlexception); SQLCode: -1003007, SQLState: 'QHA07', Severity: 14
I. 03/12 01:11:40. 0000000000 [20179]: Table Partitioning functionality is not licensed on this server.

  • The license file on SYSAM server host contains IQ_VLDBMGMT license
  • sysam start returns: License Server is already running
  • But sysam status returns: SYBASE: The desired vendor daemon is down

sysam status
lmutil - Copyright (c) 1989-2016 Flexera Software LLC. All Rights Reserved.
Flexible License Manager status on Mon 3/13/2023 11:21 License server status: <sysam-server-port>@<sysam-server-hostname>
License file(s) on <sysam-server-hostname>: /usr/sap/IQD/SYSAM-2_0/licenses/SYBASE.lic: <sysam-server-hostname>: license server UP (MASTER) v11.14.0 
Vendor daemon status (on <sysam-server-hostname>):     SYBASE: The desired vendor daemon is down. (-97,121)

  • Although the daemon is started:

ps -ef | grep lmgrd
sybase    708494       1  0 11:34 pts/2    00:00:00 /usr/sap/IQD/SYSAM-2_0/bin/lmgrd -c /usr/sap/IQD/SYSAM-2_0/licenses -l /usr/sap/IQD/SYSAM-2_0/log/SYBASE.log -local


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Environment

SAP IQ 16.1

Product

SAP IQ 16.1

Keywords

KBA , BC-SYB-IQ , Sybase IQ , BW-SYS-DB-IQ , BW on HANA with Sybase IQ Near-line Storage , Problem

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