SAP Knowledge Base Article - Preview

3313661 - Imagemagick - Not all used commands are present on whitelist

Symptom

The following error is returned when trying to set the conversion command to the  the conversion media format:

[de.hybris.platform.mediaconversion.model.interceptors.ConvertCommandMediaFormatValidateInterceptor]:Not all used commands are present on whitelist: [<command list>], Exception : line 3: cannot create ConversionMediaFormat with values ItemAttributeMap[ registry: null, type: <null>, data: {conversionstrategy=imageMagickMediaConversionStrategy, qualifier=<format id>, name={<format details>}, conversion=<conversion command>} ]

The Unable to update <format id> | Unexpected errror message is displayed in backoffice


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Environment

All Commerce versions if the mediaconversion / cloudmediaconversion extension is used

Product

SAP Commerce Cloud all versions ; SAP Commerce all versions

Keywords

imagemagick, convert, whitelist, conversion command , KBA , CEC-SCC-PLA-PL , Platform , Problem

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