SAP Knowledge Base Article - Public

3313677 - Dump Error When Trying to Approve Sales Quote Using Webservice

Symptom

You have a sales quote and you are trying to approve it using a web service OR OData. You face a dump error when doing this.

Environment

SAP Cloud for Customer

Cause

It is NOT supported to approve a sales quote using web services. This is exclusively possible via the tasks created for the approver employees.

Resolution

This is the current system standard behavior.

Considering the importance of an approval of a sales document and the revenue involved, the intended design here is to always have this manually done by a person in UI using the approval tasks generated by approval process. These tasks are not PSM-released either; the only possibility to approve a sales quote is via UI.

See Also

Perhaps this link can help - how to do this via e-mail.

Keywords

Dump ; Approve ; Quote ; Sales ; Using ; By ; Via ; CL_AP_CQ_A_ROOT_SAM ; Could not correlate the process activity ; Could not find the executed task(s) ; CustomerQuoteApprQuoteApproveApproveRequest_sync ; , KBA , LOD-LE-CQP , Customer Quote Processing , How To

Product

SAP Cloud for Customer add-ins all versions