Symptom
You have a sales quote and you are trying to approve it using a web service OR OData. You face a dump error when doing this.
Environment
SAP Cloud for Customer
Cause
It is NOT supported to approve a sales quote using web services. This is exclusively possible via the tasks created for the approver employees.
Resolution
This is the current system standard behavior.
Considering the importance of an approval of a sales document and the revenue involved, the intended design here is to always have this manually done by a person in UI using the approval tasks generated by approval process. These tasks are not PSM-released either; the only possibility to approve a sales quote is via UI.
See Also
Perhaps this link can help - how to do this via e-mail.
Keywords
Dump ; Approve ; Quote ; Sales ; Using ; By ; Via ; CL_AP_CQ_A_ROOT_SAM ; Could not correlate the process activity ; Could not find the executed task(s) ; CustomerQuoteApprQuoteApproveApproveRequest_sync ; , KBA , LOD-LE-CQP , Customer Quote Processing , How To
SAP Knowledge Base Article - Public