SAP Knowledge Base Article - Public

3313680 - How to change the data center region for SAP Datasphere tenant?

Symptom

  • Is it possible to move a SAP Datasphere tenant into another data center region?
  • Can SAP move SAP Datasphere tenant to another SAP Data Center/landscape?
    See the following link for more information: SAP Business Technology Platform Regions.

Environment

SAP Datasphere

Resolution

In order to achieve the data center migration, SAP Datasphere tenant needs to be deleted and then re-provisioned in the new data center region.
Therefore, this request cannot be managed through a support case. Product Support will reject all such requests.

Such data center change demands a tenant decommissioning, followed by a tenant provisioning:

  1. Reach out to your SAP Account Team (SAP Account Executive (AE) / Customer Engagement Executive (CEE) / Customer Success Partner (CSP) / Partner Experience Manager (PXM)) to inform them about your request.
  2. Your SAP Account Team should then trigger the process internally.

See Also

2626344 - Who is the SAP Account Manager for my company? 

Keywords

dwc, data warehouse cloud, change, adjust, move, transfer, migrate, data centre, datacenter, move, request, service request, landscape , KBA , DS-PROV , DWC Provisioning , How To

Product

SAP Datasphere all versions