SAP Knowledge Base Article - Public

3313871 - Error Appears While Trying to Cancel the Down Payment Request

Symptom

You want to cancel the down payment request however system shows an error message.

Error - Cancel not possible; down payment request has already been paid

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center
  2. Go to Invoices and Credit Memos view
  3. Selec the relevant down payment request
  4. Click on Cancel button
  5. Error appears

Cause

The down payment request is already Paid and hence the cancellation is not allowed.

Resolution

If you want to cancel the downpayment request, first cancel the correspoinding clearing document and the bank statements. Later you can cancel the down payment request.

Keywords

Cancel not possible; down payment request has already been paid; Cannot cancel down payment request , KBA , SRD-SRM-SI , Supplier Invoicing , Problem

Product

SAP Business ByDesign 2302 ; SAP Business ByDesign 2305