Symptom
You want to cancel the down payment request however system shows an error message.
Error - Cancel not possible; down payment request has already been paid
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier Invoicing work center
- Go to Invoices and Credit Memos view
- Selec the relevant down payment request
- Click on Cancel button
- Error appears
Cause
The down payment request is already Paid and hence the cancellation is not allowed.
Resolution
If you want to cancel the downpayment request, first cancel the correspoinding clearing document and the bank statements. Later you can cancel the down payment request.
Keywords
Cancel not possible; down payment request has already been paid; Cannot cancel down payment request , KBA , SRD-SRM-SI , Supplier Invoicing , Problem
Product
SAP Business ByDesign 2302 ; SAP Business ByDesign 2305