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3313956 - SSSLERR_LIB_NOT_FOUND error in SAP Web Dispatcher

Symptom

The SAP Web Dispatcher is being configured to communicate with its backend system(s) using HTTPS.

However, it does not work.

The following error entries (or similar) can be seen on its trace file (dev_webdisp):

[Thr nnn] =================================================
[Thr nnn] = SSL Initialization    platform tag=(ntamd64-msc19)
[Thr nnn] =   (781_REL patchno 121,May 21 2021,mt,ascii-uc, 16/64/64)
[Thr nnn] =       resulting Filename = "[path to the SAP CommonCrypto Library]"
[Thr nnn] *** ERROR => DlLoadLib()==DLENOACCESS - LoadLibrary("[path to the SAP CommonCrypto Library]")
  Error 126 = "The specified module could not be found." [dlnt.c       322]
[Thr nnn] *** ERROR => secussl_LoadLibrary(): Unable to load "[path to the SAP CommonCrypto Library]" [ssslsecu.c   635]
[Thr nnn] *** ERROR => Loading of SSL library failed -- NO SSL available!
[Thr nnn] =================================================
[Thr nnn
[Thr nnn] <<- ERROR: SapSSLInit(read_profile=1)==SSSLERR_LIB_NOT_FOUND
[Thr nnn] *** ERROR => DlLoadLib()==DLENOACCESS - LoadLibrary("sapcrypto.dll")

Executing a "checkconfig" (sapwebdisp -checkconfig pf=[path to Web Dispatcher instance profile]) outputs:

    FATAL ERROR in SSL initialization: SSSLERR_LIB_NOT_FOUND(-1)
    FATAL: SSL Initialization failed, but SSL is required!


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Environment

  • SAP Web Dispatcher

Product

ABAP platform all versions ; SAP NetWeaver all versions ; SAP Web Dispatcher all versions

Keywords

KBA , BC-CST-WDP , Web Dispatcher , BC-CST , Client/Server Technology , BC-SEC-SSL , Secure Sockets Layer Protocol , BC-IAM-SSO-CCL , CommonCryptoLib , Problem

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