3314066 - Session Timeout happens when keeping on digital boardroom auto-refreshing for more than 12 hours in SAP Analytics Cloud (SAC)

• When setting a digital boardroom with Auto Refresh interval as 30 minutes and then displaying it for more than 12 hours, it results in error "Session ended - You have been logged out from another tab. Log on to start a new session or close this tab."
• After increasing Session Timeout to 43200 seconds  (12 hours), Authentication error or "File not found" will be observed when clicking other dropdown menu to move to other dashboard 

• SAP Analytics Cloud, Enterprise Edition 2023.2.6
• Live HANA Connection

1. Log on to SAC tenant.
2. Set Auto-refresh time of one digital boardroom based on Live HANA connections to 30 minutes.
3. Keep the digital boardroom opening for more than 12 hours.
   => Error "Session ended - You have been logged out from another tab. Log on to start a new session or close this tab." happens.
   => If increasing Session Timeout to 43200 seconds  (12 hours) in System Configuration, Authentication error or  "File not found" will be observed when clicking other dropdown menu to move to other dashboard.

This issue is currently under investigation by development.

This issue is currently under investigation by development.

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