SAP Knowledge Base Article - Public

3314229 - Offboarding tasks are not visible - Onboarding 1.0

Symptom

Offboarding tasks are not visible to user complete after being sent from Email notifications.

Environment

SAP SuccessFactors Onboarding 1.0

Cause

User is missing

Resolution

Activities were created but the recipient user is not present in the system.

Check once notification is sent who is the recipient and if the same is present on Onboarding > Security > Users. If not either the user should be added or the activity needs to be sent to a valid user.

Keywords

Onboarding, Activity, Task, Visible, Missing, User, Security, Notification, Onb, Obd, Assign , KBA , LOD-SF-OBD-OFF , Offboarding , Problem

Product

SAP SuccessFactors Onboarding all versions