Symptom
Candidates will disappear from the onboarding dashboard once we have restarted onboarding.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Open the candidate in the onboarding dashboard
- From the actions tab , click on restart onboarding
Cause
"Enable Data Retention Management" switch was not enabled in provisioning.
Resolution
Turn of "Enable Data Retention Management" from the provisioning.
Keywords
Restart onboarding, onboarding dashboard , disappear , onboardee , KBA , LOD-SF-OBX-DBD , Dashboard , Problem
Product
SAP SuccessFactors Onboarding 2211