SAP Knowledge Base Article - Public

3314254 - @mention cannot be removed from JAM blogpost

Symptom

Removing previously added @mention from a JAM blogpost is not possible

Environment

SAP Jam



Reproducing the Issue

  1. Create a blog post in JAM and select the Notify Someone option to @mention somebody
  2. Publish the blogpost
  3. Edit blogpost and select the Notify Someone option again
  4. See that there is no user listed to remove

Cause

The document mentions cannot be removed, for it denotes the past state of which notification has been sent out.

Resolution

The described behavior is a system feature.

Keywords

mention, notification, Notify someone, blogpost , KBA , LOD-SF-JAM-COL , Collaboration - Blog, Wiki, Discussion , Problem

Product

SAP Jam Collaboration all versions