Symptom
Removing previously added @mention from a JAM blogpost is not possible
Environment
SAP Jam
Reproducing the Issue
- Create a blog post in JAM and select the Notify Someone option to @mention somebody
- Publish the blogpost
- Edit blogpost and select the Notify Someone option again
- See that there is no user listed to remove
Cause
The document mentions cannot be removed, for it denotes the past state of which notification has been sent out.
Resolution
The described behavior is a system feature.
Keywords
mention, notification, Notify someone, blogpost , KBA , LOD-SF-JAM-COL , Collaboration - Blog, Wiki, Discussion , Problem
Product
SAP Jam Collaboration all versions