SAP Knowledge Base Article - Public

3314343 - How to make decision note as mandatory during the rejection of the supplier invoice work items

Symptom

This documentation explains how to make decision note as mandatory for supplier invoice workflows, so that the approver must enter a comment during the rejection of the work item in the app My Inbox.

Environment

SAP S/4HANA Cloud Public Edition

Resolution

To set up a mandatory decision note, please maintain the SSCUI 104740: Edit Decision Reasons:

  • For the scenario Workflow for Blocked Invoice, select the configuration ID WS00800251.

    On the tab Define Decision Reasons, in the field Decision Reason ID, please enter OTHERS and the corresponding reason text.

    On the tab Define Decision Reasons Links, enter for the Step Type ReleaseBlIV (Release of Blocked Invoice), the Decision 0002 (Reject) and assign the Decision Reason ID OTHERS.

  • For the scenario Workflow for Parked Invoices as Complete, select the configuration ID WS00800303.

    On the tab Define Decision Reasons, in the field Decision Reason ID, please enter OTHERS and the corresponding reason text.

    On the tab Define Decision Reasons Links, enter for the Step Type ReleaseCoIV (Release of Parked Invoice as Complete), the Decision 0002 (Reject) and assign the Decision Reason ID OTHERS.

Please note that, this configuration can make decision note as mandatory only when Rejecting supplier invoice item. It cannot make decision note as mandatory when Releasing supplier invoice item.

Keywords

Decision note, comment, My inbox, Manage Workflows for Supplier Invoices, Workflow for Blocked Invoice, Workflow for Parked Invoices as Complete, WS00800251, WS00800303, Decision Reason, mandatory, SSCUI 104740, Reject , KBA , MM-FIO-IV , Fiori UI for Invoice Verification , How To

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions