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3314375 - Cloud connector issue - State changed from CONNECTED to RECONNECTING

Symptom

Regular connections issues between SAP Cloud Connector and SAP BTP.

When checking the Logs (ljs_trace) for details, the following message can be seen multiple times: 

#INFO#com.sap.core.connectivity.tunnel.core.impl.context.TunnelRegistryImpl#notification-client-6-1#          #Unregistered tunnel channel [id: XXXXXXXXXX, L:/XX.XXX.XX:XXXXX ! R:connectivitynotification.<Region>.ondemand.com/XX.XX.XXX.XX:XXX] for tunnelId "account:///XXXXXXXXXXXXXXXXXXX"
#INFO#com.sap.core.connectivity.tunnel.core.impl.context.TunnelRegistryImpl#notification-client-6-1#          #Close tunnel with tunnelId "account:///XXXXXXXXXXXXXXXXXXX" and clientId "XXXXXXXXXXXXXXXXXXXXXXX"
#INFO#com.sap.core.connectivity.tunnel.client.reconnect.ReconnectScheduler#notification-client-6-1#          #Reconnect attempt #1 to connectivitynotification.<Region>.ondemand.com/XX.XX.X.XXX:XX - sleeping for 902 milliseconds
#DEBUG#com.sap.core.connectivity.tunnel.client.reconnect.AbstractReconnectableClient#notification-client-6-1#          #State changed from CONNECTED to RECONNECTING
#DEBUG#com.sap.core.connectivity.tunnel.core.Tunnel#tunnel-client-11-3#XXXXXXXXX#Unsubscribed connection with id: XXXXXXX 

Additionally, you can see in SCC Administration UI, under "Subaccount Overview" an entry informing "Operational since <sameTimestampAsLastReconnection>".
Indicating a connection was lost and reconnected at the same time as shown in the logs.


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Environment

SAP Cloud Connector

Keywords

Cloud Connector, CONNECTED to RECONNECTING, Reconnect attempt , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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