Symptom
Regular connections issues between SAP Cloud Connector and SAP BTP.
When checking the Logs (ljs_trace) for details, the following message can be seen multiple times:
#INFO#com.sap.core.connectivity.tunnel.core.impl.context.TunnelRegistryImpl#notification-client-6-1# #Unregistered tunnel channel [id: XXXXXXXXXX, L:/XX.XXX.XX:XXXXX ! R:connectivitynotification.<Region>.ondemand.com/XX.XX.XXX.XX:XXX] for tunnelId "account:///XXXXXXXXXXXXXXXXXXX"
#INFO#com.sap.core.connectivity.tunnel.core.impl.context.TunnelRegistryImpl#notification-client-6-1# #Close tunnel with tunnelId "account:///XXXXXXXXXXXXXXXXXXX" and clientId "XXXXXXXXXXXXXXXXXXXXXXX"
#INFO#com.sap.core.connectivity.tunnel.client.reconnect.ReconnectScheduler#notification-client-6-1# #Reconnect attempt #1 to connectivitynotification.<Region>.ondemand.com/XX.XX.X.XXX:XX - sleeping for 902 milliseconds
#DEBUG#com.sap.core.connectivity.tunnel.client.reconnect.AbstractReconnectableClient#notification-client-6-1# #State changed from CONNECTED to RECONNECTING
#DEBUG#com.sap.core.connectivity.tunnel.core.Tunnel#tunnel-client-11-3#XXXXXXXXX#Unsubscribed connection with id: XXXXXXX
Additionally, you can see in SCC Administration UI, under "Subaccount Overview" an entry informing "Operational since <sameTimestampAsLastReconnection>".
Indicating a connection was lost and reconnected at the same time as shown in the logs.
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Environment
SAP Cloud Connector
Keywords
Cloud Connector, CONNECTED to RECONNECTING, Reconnect attempt , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem
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