SAP Knowledge Base Article - Public

3314380 - Request Feedback Quick Action Card Allows Only One Person To Be Selected


Requesting feedback via Quick Action only allows one user to be selected but the Continuous Feedback module allows multiple users to be selected.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Continuous Performance Management

Reproducing the Issue

  1. Home page > Click on Request Feedback Quick Action
  2. Can see Select one person for this feedback request

  1. Home dropdown > Continuous Feedback
  2. Request Feedback button > Can see Select at least one person for this feedback


Expected behavior


The Request Feedback Quick Action is intended to behave like a "mini-app" and has limited functionality. The intended functionality of the Request Feedback Quick Action is as follows:

  • A user can only request feedback about themselves if all required fields have been completed
  • The required fields are:
    • Select a person (this only allows feedback to be requested from one person at a time)
    • Feedback topic
    • At least 1 question
  • 3 standard feedback questions are pre-populated and all questions can be edited
  • Users can see their requested feedback in Continuous Feedback > Requests Sent
  • Users can see replies to the request in Continuous Feedback > Requests Received

See Also

Using Continuous Performance Management - Continuous Performance Management on the Latest Home Page


success factors, SF, CPM, SL-6600, SL-4837 , KBA , LOD-SF-CPM-POD , Home Page, Pods and Portlets, To Do List , LOD-SF-CPM-FBK , Achievement Feedback, Get Feedback , Problem


SAP SuccessFactors Performance & Goals all versions