SAP Knowledge Base Article - Public

3314391 - Auto Populated Field In Server Side Integration


Field is auto populated with last value filled in Outlook Server Side Integration.


SAP Cloud for Customer

Reproducing the Issue

  1. Open Outlook side pane.
  2. Click on +.
  3. Select any object (e.g opportunity).
  4. Fill a value for sales cycle field, for example.
  5. Save.
  6. Now click on + again and select the same object.
  7. Result: The value for the field is auto populated with last value you used.


The Outlook Server Side Add-in remembers the last value that was selected when creating a new object and auto populates the field.


This is excepted system behavior.


Auto populated, default value, Outlook Server Side Integration , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Product Enhancement


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2302