3314456 - Ask HR: What information to provide when opening a Support ticket

You wish to find out what information to provide to Support when raising a ticket in Ask HR / EC Services Center

SAP SuccessFactors EC Services Center
SAP SuccessFactors Ask HR

--Environment--
SAP SuccessFactors account details: (URL/company ID/Data-center/Username with full support access/Password)
SAP C4C account details : (URL/User/Password)
SAP BTP account details : (Direct URL/User/Password/Sub-account ID)

--Symptom--
Full description of issue

--Steps to Reproduce--
Screenshots of the issue along with the navigation steps
Example Employee to replicate
Ask HR user
Explicit written Permission for SAP to replicate the same

--Business Impact--
Full description of business impact

--Case contacts--
Phone number and email

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