Symptom
Upgrade the support package by SUM
SAPup_troubleticket.log shows the following error message
-------------------------------------------------------------
SAPup broke during phase SCANDIR_EXTRACT in module PREP_INPUT_CHECK / Parameter input
Error Message: Last error code set:
Calling 'vcredist_x64.exe' exited with incomprehensible code -1073741819
SAPup.ECO shows the following error message:
EXECUTING drive:\usr\sap\SID\SUM\abap\exe\vcredist_x64.exe /quiet /norestart /l drive:\usr\sap\SID\SUM\abap\log\VCREDIST.OUT
SAPup> Process with PID ***** terminated with status -1073741819 at datetime!
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Environment
- SUM1.1 SP1 (or higher)
- Windows Server
Keywords
vcredist_x64.exe,-1073741819, SCANDIR_EXTRACT, PREP_INPUT_CHECK , KBA , BC-OP-NT , Windows , Problem
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