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3314501 - The Web Intelligence processing server crash when opening specific Web Intelligence report which created in the Web Intelligence rich client

Symptom

  • The Web Intelligence processing server crash when opening specific Web Intelligence report which created in the Web Intelligence rich client

  • When opening a specific Web Intelligence (WebI) report in view or modify mode in BI LaunchPad application, it throws the following error message:

    "FatalException occured.The cause was: com.crystaldesicions.enterprise.ocaframework.OCAFrameworkException$AllServicesDown:Unable to find services in CMS...(FWM 01014)(Error:INF)"


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.2 Support Package 09
  • Web Intelligence (WebI)

Keywords

webi, bi 4.2, save, crash, server, error, rich client , KBA , BI-RA-WBI , Web Intelligence , Problem

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