Symptom
- When we don't check even a single Group as Default under the Cart Fields Administration page, then the expectation is that none of the fields under the Product table in the Quote, should be shown as editable text boxes, but the system seems to pick up any random group items to be shown as editable text boxes in the quote.
- PFA sample screenshots for the same.
Cart Fields Administration page:
Quote Page:
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SALES CLOUD CPQ
Reproducing the Issue
- Go to Setup
- Cart Fields Administration page
- Edit status
- Make sure that none of the groups have Default checkbox checked
- Now go to any Quote
- We see that at least one of the QICFs or Standard fields are shown as Text boxes, while the others are shown as editable links.
Resolution
- If no Group is set as Default, the system will sort visible columns (Columns from personal quote layout page(columns which user can see on Quote)) based on our system sorting mechanism and take editable group of first column as Default.
- System always needs one active editable group, so it's recommended to always set one as default.
It's not a bug, nor is it happening randomly. - The same has been updated in the help documentation as well.
See Also
Keywords
Default, Editable Groups, Editable Fields, Product table, Quotes, Cart Fields Administration, text boxes, editable links, active editable group, Adding/Removing Editable Fields, QICFs, Quote Item Custom Fields, Standard fields, check, checkbox, default checkbox , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ 2020