Symptom
- The Prompt Variable window for live connections is taking a long time to load, when story is opened for the first time in SAC.
- Subsequent access for that session is faster.
- Product behaviour is observed for stories with Optimised Experience Design mode.
Environment
SAP Analytics Cloud (Enterprise) 2023.2.6
Reproducing the Issue
- Open story with Optimised Experience Design mode in SAC.
- Prompt Variable window load takes significantly longer.
- Now close the story and re-open => Prompt Variable window opens immediately.
Cause
This product behaviour is by design.
Resolution
With the Optimized Experience an improvement have been made to eliminate the need to download model metadata on story open. It means that interacting with the Variable Prompt will be slower assuming it is the first action, that is executed as the model metadata have to be downloaded on demand. Subsequent interactions are faster as soon as the respective model metadata is available.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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