Symptom
After submitting a quote, an output document gets created. However, a separate refresh action is needed for the system to update the document after the submit action on the quote.
Environment
SAP Cloud for Customer
Cause
The generation of the output document (pdf) is a separate process running asynchronously. Therefore, pressing the button Refresh is needed to request the system to show the new output document.
Resolution
The system behaviour is given by the current architecture and cannot be changed.
Keywords
KBA , LOD-LE-CQP , Customer Quote Processing , AP-RC-OUT , Output Management , LOD-LE-CQP-CO , Lean Sales Orders , Problem
Product
SAP Cloud for Customer core applications 2302