3314698 - Not all Accounts are visible in the Map for Dynamic Visit Planning Cockpit

 Not all Accounts are visible in the Map for Dynamic Visit Planning Cockpit

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP Cloud for Customer

1. Go to Dynamic Visit Planning Workcenter
2. Open Cockpit
3. Use "All Accounts" filter
4. Click on the "+" icon to zoom into the map 

Additional Accounts are not Visible in the map

The 'Search Map Area' button has to be clicked before you zoom into the map.

You can search a specific map area to view Accounts within a specific radius using the 'Search Map Area' button. Pan and zoom around the map to view accounts within the map boundaries. 

The 'Search Map Area' button is present right above the '+' icon on the map.

https://help.sap.com/docs/SAP_CLOUD_FOR_CUSTOMER/9f548c3c8a5f4ce28253c9368eef5ff3/09882520241a4693b3cbdbf05fc59423.html?q=search%20map

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SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions