SAP Knowledge Base Article - Public

3314716 - Not All Accounts are selected when you click on 'All' checkbox in Dynamic Visit Planning Cockpit and you receive pop up "Info - Selected 75 accounts".

Symptom

Not All Accounts are selected when you click on 'All' checkbox in Dynamic Visit Planning Cockpit.

You receive the pop up "Info - Selected 75 accounts".

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Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Go to the Dynamic Visit Planning Workcenter.
  2. Open Cockpit.
  3. Click on 'All Accounts' filter.
  4. Click on 'Accounts' button on the top right of the Map.
  5. Click on 'All' checkbox.
  6. You get a pop up message: 'Info - Selected 75 accounts'.

Cause

Irrespective of the number seen in the 'All' checkbox, the maximum number of Accounts that will be selected is 75.

Resolution

This is the current system behaviour.

Keywords

Info, Selected 75 accounts, Cockpit, DVP, All, Accounts, Dynamic Visit Planning, Info - Selected;Selected , KBA , LOD-CRM-DVP , SAP Sales Cloud, dynamic visit planning add-on , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Attachments

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