SAP Knowledge Base Article - Preview

3314863 - Runtime error in case of GST PO invoice when subtotals involved in the tax configuration with higher quantity or amounts in invoice in SAP Invoice Management by Open Text

Symptom

In SAP Invoice Management by Open Text, using DP Index Screen, when you try to open a DP document, a dump "CX_SY_ARITHMETIC_OVERFLOW in procedure "J_1I4_COPY_TAX_ITEM_INDEX" occurs.

It happens in case of GST PO invoice when subtotals involved in the tax configuration with higher quantity or amounts in invoice. 
In such cases the documents are also hanging in BC-Inbound.
 
This issue was reported in (but may not be limited to):
 
OTEXVIM 7.6


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Environment

  • SAP Invoice Management by OpenText 7.5
  • SAP Invoice Management by OpenText 20.4
  • SAP Invoice Management by OpenText 7.6

Product

SAP Invoice Management 20.4 by OpenText for SAP S/4HANA, option for invoice processing ; SAP Invoice Management 7.5 by OpenText for SAP S/4HANA

Keywords

KBA , XX-PART-OPT-INV , SAP Invoice Management by OpenText , Problem

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