SAP Knowledge Base Article - Public

3314883 - 360 Multi-Rater Error: OData Service Form360ReviewContentDetail(formDataId=XX,formContentId=XX) Failed, Error Status: error, errorThrown:

Symptom

When proxying as a user to view their 360 form, receive an error message:

OData Service Form360ReviewContentDetail(formDataId=XX,formContentId=XX) Failed, Error Status: error, errorThrown:

Environment

SAP SuccessFactors 360 Multi-Rater

Reproducing the Issue

  1. Proxy as a user
  2. Home dropdown > Performance
  3. In Inbox, select 360 form
  4. Receive error message

Resolution

Clear the Metadata Cache by following the below steps:

  1. Go to Admin Center > OData API Metadata Refresh and Export
  2. Select Refresh Metadata Cache

Keywords

MDF: Metadata Framework, OData API Metadata Refresh and Export, Refresh Metadata Cache, success factors, SF, multirater, multi rater, MTR, MTR-8189 , KBA , LOD-SF-MTR-FRM , Forms and Templates , Problem

Product

SAP SuccessFactors Performance & Goals all versions