Symptom
Customer tries to use the 'drag and drop' functionality to add attachment in billing document output, but an error message appears in Manage Billing Document app: "attachments of sent output items can't be changed".
Environment
SAP S/4HANA Cloud
Reproducing the Issue
- Go to Manage Billing Documents app.
- Open the invoice, enter in 'edit' mode and add an attachment.
- Then in 'output items' session, double click at 'attachments' button and use the 'drag and drop' functionality.
- An error appear: "attachments of sent output items can't be changed".
Cause
In S/4HANA Cloud system you cannot add an attachment to output with 'To Be Output' status.
Resolution
In order to add the attachment to the invoice output, please be sure:
- You are in edit mode
- The output status must to be in 'in preparation'
Keywords
output, manage billing documents, error, attachments of sent output items can't be changed, attachment , KBA , SD-BIL-GF-OC , Output Control Billing , SD-BIL-GF-OC-2CL , Output Control Billing (Public Cloud) , SD-BIL-GF-2CL , Basic Functions (Public Cloud) , Problem