SAP Knowledge Base Article - Public

3314960 - Payment Media Run Finishes in Error With Message '0 remittance advices not created'

Symptom

A Payment Media Run finishes with Overall Status Errors Occurred and message '0 remittance advices not created'.

Environment

 SAP Business ByDesign

Reproducing the Issue

  1. Go to the Payment Management work center.
  2. Go to the Periodic Tasks view --> Payment Media Runs subview.
  3. Find the respective Run ID, Execution ID and Application Log ID.
  4. Open the respective Application Log ID that shows Maximum Severity in red (3 - Error).
  5. Notice the Overall Status Errors Occurred and the message '0 remittance advices not created'.

Your expectation is that the run managed to create the remittance advices.

Cause

There's a backend system crash recorded as a result of the run's execution. The reason for the crash is that there's no address maintained in the master data of the respective suppliers for which the remittance advices are to be created.

Resolution

An address should be maintained in the respective supplier(s) master data, under Communication tab > Addresses sub-tab.

After that, the payment media run should be executed again.

See Also

 2824062 - System Crashes While Previewing an Advice

Keywords

Advice; remittance advice; address; payment media run; PDF; FOPXF_PEXPL not valid , KBA , SRD-FIN-MOP , Payment Management , How To

Product

SAP Business ByDesign all versions