Symptom
Internal candidate is not visible in Work Queue process.
Environment
SAP SuccessFacotor Onboarding 1.0
Cause
- In Super Admin, check the candidate process name
- Check in Onboarding > Settings > Manage Employees > verify the candidate process is correct.
- Check if the current process in active or disabled
- If candiate is in disabled process, then he/she will not be visble in the Work Queue
Resolution
Manually run a script to fix candidate process work queue
Keywords
ONB, candidate not visible in dashboard , KBA , LOD-SF-OBD-ACC , SuccessFactors Onboarding Accessibility , Problem
Product
SAP SuccessFactors Onboarding all versions