SAP Knowledge Base Article - Preview

3314980 - Created On and Reported On Display Different Date/Time for Cases

Symptom

You notice that, the fields Created On and Reported On sometimes display a different date/time for your Cases.


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Environment

SAP Service Cloud Version 2.

Product

SAP Service Cloud Version 2 all versions

Keywords

Case, Case Management, Cases, Reported On, Created On, Different, Value, Date, Date time, Time, Date Time, Difference, Created, Reported, Field, SAP Service Cloud Version 2, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To

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