SAP Knowledge Base Article - Preview

3315015 - Unable to Associate Service Level Agreement (SLA) with Multiple Time Zones

Symptom

You notice that it is not possible to associate a Service Level Agreement (SLA) with multiple time zones in the SAP Service Cloud Version 2.


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Environment

SAP Service Cloud Version 2.

Product

SAP Service Cloud Version 2 all versions

Keywords

SLA, Service Level, Service Level Agreement, Time, Time Zone, Multiple, Single, Case, Case Management, SAP Service Cloud Version 2, SLAs, , KBA , CEC-CRM-SL , Service Levels for SAP Sales/Service Cloud , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To

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