3315045 - Error "Sorry, but sending a code via e-mail is not possible right now" occurred when trying to send E-Mail OTP Code

Symptom

Error "Sorry, but sending a code via e-mail is not possible right now" occurred when trying to send E-Mail OTP Code

In IAS troubleshooting log, there are follows errors.

Parsing and replacing in template went wrong. Email template set: <template set>. Email resource type: RESOURCE_MAILING_EMAIL_OTP_CODEExpression <parameter, like user.set_locked_password_link> is undefined......

Environment

Identity Authentication

Product

Identity Authentication 1.0

Keywords

IAS, IPS, email, totp, mfa, mail template, mail template set , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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