SAP Knowledge Base Article - Public

3315093 - Reference Sales Order missing from Data Source: Customer Contract Header

Symptom

You find that Reference Sales Order is missing from Data Source: Customer Contract Header

Environment

SAP Business Bydesign

Reproducing the Issue

  1. Open Data Source: Customer Contract Header
  2. Select Contract ID ABC (ABC represents your contract ID)
  3. In the View section, add "Reference Sales Order" in Row Fields
  4. You can see it only displays the value as "X" (X represents Sales Order ID)
  5. Open Contract ABC
  6. Navigate to Document Flow tab
  7. You can see two reference sales order X and Y (Y represents Sales Order ID)

Cause

Data Source Name: Customer Contract Header
Data Source ID: CRMCCOHB

Characteristic Name: Reference Sales Order
Characteristic ID: CCCO_DRF_SALES_ORDER_UUID

Key figure "Counter" field is added in the View column field.

Resolution

Remove the Counter field from the column fields, you will get both sales order IDs displayed.

This is the current system behavior.

You could create your own data source in the SAP Cloud Application Studio, and design it so that it will retrieve the data that you need.

Keywords

Customer Contract Header, CRMCCOHB, Reference Sales Order, Key figure, Counter , KBA , AP-CCP-CC , Customer Contract , Problem

Product

SAP Business ByDesign all versions