Symptom
Getting below error when partners/support are trying to import the existing goal plan template after making a XML change.
"You can’t import or update existing goal plan templates after you upgrade to Latest Goal Management."
Environment
- SAP SuccessFactors Goal Management
- SAP SuccessFactors Career Development Planning
Reproducing the Issue
1. Go to provisioning
2. Navigate to “ Import/Update/Export Objective Plan Template”
3. Choose the template and click on upload.
4. Error appears.
Cause
Goal plan template is in older version.
Resolution
After upgrading to latest version, goal plan template should be converted. If it is in older version, then we can’t perform import via provisioning or front end.
- Go to Admin Center Manage Templates.
- Select the goal plan template that you want to convert.
- Choose Convert.
- Follow the on-screen instructions.
For more information: Converting Existing Goal Plan Templates | SAP Help Portal
Note:
Unsupported fields are not shown in the latest Goal Management.
Alternatives to Deprecated Legacy Features | SAP Help Portal
See Also
Keywords
Covert, Existing goal plan template , new goal plan , import , provisioning , upgrade , Latest GM , version, GM , KBA , LOD-SF-GM-SCR , Software Changes, Services, Provisioning etc. , Problem
SAP Knowledge Base Article - Public