SAP Knowledge Base Article - Public

3315341 - Formula in Product Description is not being parsed

Symptom

Formula in Product Description is not being parsed in the Catalog page, remaining as a plain text.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  • On Setup-> Product Catalog -> Products;
  • Create a new product;
  • Create a description containing CTX Tags;
  • Go to Catalog Page;
  • Observe that CTX Tag has not been parsed and remains as plain text.

Cause

Formula in description is not being parsed due to Application Parameter "Catalog Loading Simple Products" / "Catalog Loading Configurable Products" is set to Fast.

 

Resolution

The value of parameter that controls loading time of simple/configurable product from fast to other value (Catalog Loading Simple Products and Catalog Loading Configurable Products). This can be found following below steps:

  1. Go to Setup;
  2. In General, Open Application Parameters;
  3. In Product Catalog tab, the parameters can be found.

See Also

Application Parameters - https://help.sap.com/docs/SAP_CPQ/884885f05e6b4c8082254d4d9d63f19b/a364eff271a542c6b7a55dba773ce78d.html?version=latest

Keywords

Product, Catalog, Description, Formula, CTX, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed

Product

SAP CPQ 2023