Symptom
Formula in Product Description is not being parsed in the Catalog page, remaining as a plain text.
Environment
SAP SALES CLOUD CPQ
Reproducing the Issue
- On Setup-> Product Catalog -> Products;
- Create a new product;
- Create a description containing CTX Tags;
- Go to Catalog Page;
- Observe that CTX Tag has not been parsed and remains as plain text.
Cause
Formula in description is not being parsed due to Application Parameter "Catalog Loading Simple Products" / "Catalog Loading Configurable Products" is set to Fast.
Resolution
The value of parameter that controls loading time of simple/configurable product from fast to other value (Catalog Loading Simple Products and Catalog Loading Configurable Products). This can be found following below steps:
- Go to Setup;
- In General, Open Application Parameters;
- In Product Catalog tab, the parameters can be found.
See Also
Application Parameters - https://help.sap.com/docs/SAP_CPQ/884885f05e6b4c8082254d4d9d63f19b/a364eff271a542c6b7a55dba773ce78d.html?version=latest
Keywords
Product, Catalog, Description, Formula, CTX, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed