SAP Knowledge Base Article - Public

3315414 - Performance Form Rating Options 1 & 2 Do Not Show the Unofficial Rating Field

Symptom

When Rating Option 1 or 2 is selected for performance form sections, the Unofficial Rating field is not displaying:

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Log in to system
  2. Review performance form sections with Rating Option 1 or Rating Option 2
  3. Can see the Official Rating field, but the Unofficial Rating field is missing

Cause

Configuration

Resolution

To show the Unofficial Rating field, enable Include a comment for each item in Manage Templates. In the XML template, the cmt-opt attribute should be set to 1 or 3.

  1. Admin Tools > Manage Templates
  2. Select Performance Review tab > select form template
  3. Select Edit Field and Sections > select section you want to modify
  4. Scroll to the bottom of the section and select Show advanced options...
  5. Check the box for Include a comment for each item > Save

If you don't want a comment box present, you can configure the field permissions so users cannot see the comment box. In addition to the above steps:

  1. Select Edit Field and Sections > select section you want to modify
  2. Scroll to the bottom of the section and select Show advanced options...
  3. Select Field Permission(s) defined. Click to modify.
  4. Click on +Add Another > Select Type: None for any roles/steps that shouldn't see Field: Item Comments 
 

See Also

Implementing and Managing Performance Management - Rating Options

Implementing and Managing Performance Management - Field Permissions

2078766 - All About Performance Management Rating Options

Keywords

success factors, PM, PMGM, SF, everyone has their own rating box for each item, missing unofficial rating , KBA , LOD-SF-PM-RAT , Ratings and Weights , Problem

Product

SAP SuccessFactors Performance & Goals all versions