Symptom
System shows unassigned time and expense items for project despite all expenses were assigned by the user.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Project Management work center.
- Go to Not Invoiced Time and Expenses view.
- Search for ABC (ABC is the Project's ID).
- Click in Edit Time and Expenses button.
There are entries (time and expenses) not assigned to any sales order item.
Cause
In the Not invoiced Time and Expenses view, the count for expenses not assigned to any Sales Order can happen for the reasons below:
- Cause 1: The Sales Order is no longer available for invoicing because the net count is 0.
- Cause 2: There is a Project Invoice Request with In Preparation status and its time and expenses are not assigned to any Sales Order.
Resolution
Please follow the steps below to solve the causes mentioned previously:
Resolution for Cause 1:
- Go to Customer Invoicing work center.
- Go to Project Invoicing view.
- Go to Sales Orders sub view.
- Show: All Orders.
- Search for the Sales Order's ID.
- Select the sales order.
- Click in Change Status button and choose Revoke Finish Invoicing.
Now the Sales Order will be available to be assigned to the time and expense.
Resolution for Cause 2:
- Go to Customer Invoicing work center.
- Go to Project Invoice Requests view.
- Show: All Project Invoice Requests.
- Open the Advanced Filter.
- In Reference Project ID, insert ABC.
- Click in Go button.
- Select the Project Invoice Request that has In Preparation status.
- Navigate to Items tab.
- Navigate to Time and Expenses subtab.
- Under Summarized by : Employee/Party, select the relevant employee and scroll down to see the Expense items.
- Select the line.
- Click on Item details.
- Assign the Sales Order - item to the expense.
- Release the Project Invoice Requests.
See Also
- KBA: 1920038 - You Want to Revoke the "Completed" Status of the Sales Order in a Project-Based Sales Scenario
Keywords
Unassigned Time and Expense Items, Project, Not Invoiced Time and Expenses view; Time and Expenses not assigned , KBA , AP-PRO , Project Processing , How To