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3315481 - Introscope is Showing Fewer/Missing Metrics after Java SAP NetWeaver Upgrade (Introscope EM 10.7)

Symptom

Following an upgrade of SAP NetWeaver, you check Introscope EM (e.g. via WebView) and find that some metrics are missing (e.g. JMX folder):

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

You may also receive EWA reports returning undefined status for managed systems with the message:

"No performance data is returned from BW InfoCube. Infocube: 0SMD_MPEH, metric type: APPLICATION THREADS, metric name: ACTIVETHREADSCOUNT used in section 'Java System Data for <SID>'"


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Environment

  • SAP Solution Manager 7.2
  • Introscope EM 10.7
  • ISAGENT.10.7.0.279-2020-04-20
  • SAP JVM 8.1 Patch Level 91+ (used for SAP NetWeaver)

Product

SAP Solution Manager 7.2

Keywords

SAP NetWeaver, 7.5 SP25, Byte Code Adapter, Missing Metrics, Webview, Node, ACTIVETHREADSCOUNT , KBA , XX-PART-WILY , Introscope by CA Technologies , Problem

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