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3315481 - Introscope is Showing Fewer/Missing Metrics after Java SAP NetWeaver Upgrade (Introscope EM 10.7)

Symptom

After upgrading SAP NetWeaver, certain metrics are missing such as the JMX folder when checking in Introscope EM WebView.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Another situation may be that EWA reports returning undefined status for managed systems with the message:

"No performance data is returned from BW InfoCube. Infocube: 0SMD_MPEH, metric type: APPLICATION THREADS, metric name: ACTIVETHREADSCOUNT used in section 'Java System Data for <SID>'"


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Environment

  • SAP Solution Manager 7.2
  • Introscope EM 10.7
  • ISAGENT.10.7.0.279-2020-04-20
  • SAP JVM 8.1 Patch Level 91+ (used for SAP NetWeaver)

Product

SAP Solution Manager 7.2

Keywords

SAP NetWeaver, 7.5 SP25, Byte Code Adapter, Missing Metrics, Webview, Node, ACTIVETHREADSCOUNT, ISAGENT , KBA , XX-PART-WILY , Introscope by CA Technologies , Problem

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