SAP Knowledge Base Article - Public

3315512 - Employee Responsible for Sales Order is not the the same displayed in Created By for Purchase Order Third-Party

Symptom

You create a third-party Sales Order and you notice that the Purchase Order released has a Created By different from the Employee Responsible in the Sales Order.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Sales Orders work center.
  2. Select Sales Order view.
  3. Search for the relevant document and open it.

See that the Employee Responsible is Employee 1.

  1. Navigate to Document Flow.
  2. Open the Purchase Order linked.

See that the Created By is Employee 2.

  1. In the Sales Orders navigate to Approval Process tab.

See that the approver is Employee 2.

Cause

In the Sales scenario the responsible is Employee 1, but as soon as Employee 2 approves this document the system releases the Purchase Order as part from third-party scenario, so the employee that trigger this release is the responsible, in this case the approver.

If the document did not go to approval the documents could have the same responsible, but in this case, the employee should be responsible for the Sales and the Purchase scenario.

Resolution

This is the standard system behavior.

You can either provide access to both scenarios for the same employee or just leave it as it is.

Keywords

Sales Order, Purchase Order, Third-Party, Employee Responsible, Created By , KBA , SRD-SRM-PRO , Purchase Requests and Orders , How To

Product

SAP Business ByDesign all versions