SAP Knowledge Base Article - Public

3315548 - Unable to view data in the app Customer Data Browser with the error: You either do not have the required authorization or there is no data to be displayed

Symptom

  • Unable to view data in the app Customer Data Browser with the error: You either do not have the required authorization or there is no data to be displayed 
  • Already maintained the role authorization in the Maintain Business Role app against the role contains the catalog SAP_CORE_BC_CDB_PC to unrestricted*

Environment

SAP S/4HANA Cloud

Reproducing the Issue

1. Access the app:Maintain Business Role and maintain the restrictions "Customer Data Browser Object Group / Object Name / Object Field / Object Row" to unrestricted

2. Access the app: Customer Data Browser

3. Select any CDS View to display data, there is an error: You either do not have the required authorization or there is no data to be displayed 

Cause

To view the data using the customer data browser app the user should have maintained the role authorization in the Maintain Business Role app against the role contains the catalog SAP_CORE_BC_CDB_PC as described in the document: https://help.sap.com/docs/SAP_S4HANA_CLOUD/a630d57fc5004c6383e7a81efee7a8bb/c269fb074fad435fa2e8688efc400766.html?locale=en-US

However, when it comes to the object records, it is important to note that they should be maintained as either 'OV' or 'AC'. It is not permissible to maintain them as unrestricted.

In case you want to provide privileged access, choose OV – Records with privileged access. In case you choose AC – Records without privileged access, please ensure that you provide the necessary authorizations for your end user yourself for previewing the data.

Resolution

  1. Access the app Maintain Business Roles app
  2. Edit the role which contains the catalog: SAP_CORE_BC_CDB_PC
  3. Click Maintain Restrictions to set the object records  as either 'OV' or 'AC'

See Also

Restrictions and App Behavior: https://help.sap.com/docs/SAP_S4HANA_CLOUD/a630d57fc5004c6383e7a81efee7a8bb/c269fb074fad435fa2e8688efc400766.html?locale=en-US

Keywords

Customer Data Browser, SAP_CORE_BC_CDB_PC, You either do not have the required authorization or there is no data to be displayed  , KBA , BC-SRV-APS-CDB , Customer Data Browser , Problem

Product

SAP S/4HANA Cloud 2302